info This workshop allows you, as a new or existing Team Leader/ Manager, to spend time with peers, gain new tools & techniques, and take time to reflect on the needs of your team. It will enable you to develop & support your team effectively, have effective development conversations, deal with underperformance positively, and identify ways to overcome current challenges.

info Confident & Positive Communication gives primary care teams a practical way to understand how NHS pressures, patient expectations and internal assumptions influence everyday conversations. We explore the impact of tone, language and perception, and help staff use clear, positive communication to reduce confusion, support patient understanding and create a smoother experience across all contact points. The workshop introduces shared tools that make communication more consistent across the...

info Train as a Mental Health First Aider (MHFAider®) with 3 years of support and benefits in 2 days,  This course is ideal for those who would like to become an MHFAider® to: - Gain the knowledge and skills to spot signs of people experiencing poor mental health - Be confident starting a conversation and signpost a person to appropriate support