Working with General Practice and Healthcare teams since 2015 - Building bespoke & real-world training that meets the needs of you & your staff

Our aim is for all General Practice & Healthcare operational staff & managers, to be trained & supported so that they are recognised for the professional role they play within the patient care journey.

Why Us...

We support you to find better ways of working through developing skills, knowledge & behaviours that benefit both the employee and the patient - not just in their role but in their whole life.

Sustainable Results..

We aim to deliver sustainable results not tick box training, through programmes that are designed to embed learning, creating behavioural change that lasts.


All our programmes are interconnected, so you can develop each individual - from Practice Manager to patient facing roles; ensuring consistent approaches & messaging to support & layer learning for sustainable change.

Time Efficient...

We know it's not easy to take time away from practice to attend training sessions so we have developed all our training programmes so they can be delivered virtually or online - meaning that learning is accessible & time efficient for everyone.

Interconnected Training Roadmap

Our programmes are designed to work for you - so if you're looking for training for a big group, small team, or personal 1:1 support then we have a solution for you.
Have a look at our hugely successful programmes we have developed specifically for General Practice & Healthcare...


Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

We have created a professional training map specifically for Frontline staff that is made up of flexible & engaging online training programmes.
Take a look...


Our Leader+ Programmes are designed for anyone who has people management responsibilities. Our programmes focus on real-world discussions & practical application, enabling you to implement learning straight away.

Have a look...


Our Practical Signposting Implementation Programme is designed to enable practices to deliver fast implementation of a practice-led signposting framework, to reduce patient demand on GP appointments & secondary care.

Take a look at how...


If you are looking for more bespoke Practice support, we can work with you to develop people strategies & look at opportunities for training & development.

Take a look...
If you would like more information on any of our solutions, or would like to request a FREE initial consultation, please complete the enquiry form below or call Lucy on 07800 842 322

Contact us

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